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About the role

ACU-Serve is seeking a Client Experience Manager to oversee client accounts and a team of Account Managers and AR specialists. You will ensure high client satisfaction, optimize workflows, and align staffing with client needs. In this remote US role, you will analyze data, communicate findings to leadership, and drive cost efficiencies while maintaining strong relationships and service levels across multiple accounts.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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