J1 Visa Program Specialist at Italy-America Chamber of Commerce, Inc. in Long Island City, New York

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disabledpersonLong Island City (NY)

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About the role

Program Specialist, J-1 Visa Program The IACC seeks a Program Specialist to manage the day-to-day operations of its J-1 Visa Program. The Program Specialist will report to the Executive Director and will be responsible for the administration, profitability, and strategic growth of the IACC's Exchange Visitor Program.
Key Responsibilities:
  • Manage the application process and provide guidance and support for host companies and trainee/intern candidates
  • Evaluate applications to determine compliance with J-1 visa regulations
  • Handle all aspects of standard application processing for trainees and interns and process amendment, extension, and separate family applications for J-2 dependents
  • Assist host companies in the development of training programs by synthesizing information and succinctly expressing the goals and objectives of the program in a training plan
  • Serve as an Alternate Responsible Officer (ARO) for U.S. government database (SEVIS) to issue visa sponsorship documents and update and maintain participant records
  • Monitor SEVIS and participant arrival information daily
  • Arbitrate issues between participants and host companies in conjunction with Responsible Officer (RO)
  • Continually monitor growth/decline in program numbers as well as budget projections and provide regular updates to Executive Director
  • Monitor and comply with SEVIS deadlines, draft annual reports, and maintain collaborative relationship with the Department of State's Office of Private Sector Exchange
  • Client Relationship Management:
  • Responsible for maintaining and growing the IACC's portfolio of host companies
  • Educate host companies and participants on the J-1 visa regulations, the purpose of Exchange Visitor Program, and application process and sponsorship services
  • Maintain regular communication with host companies and program participants, including regular check-ins via phone, email, and in-person to ensure high quality and consistent customer service
  • Support efforts to recruit new opportunities/programs/partnerships through lead cultivation and tracking, proactive outreach, phone consultations and meetings, research, data collection and reporting
  • May periodically conduct site visits to ensure companies meet program requirements
  • Attend all IACC programs and events to represent and promote the J-1 Visa Program among existing and prospective members
  • Manage the IACC's J-1 Visa Program social media efforts and collaborate with Director of Communications and Special projects on the creation of all program materials (brochures, mailings, application materials, etc.)Professional Development:
  • Develop and maintain an advanced knowledge of J-1 visa regulations application requirements, policies and procedures
  • Develop and maintain industry knowledge by seeking out educational workshops, classes, and related publications
  • Take a proactive approach to improve business functions and workflow
  • Work in accordance with and in support of the mission, goals, values and strategic direction of the IACCCultivate and maintain a working knowledge of all IACC programs and services
Please note: Although the Program Specialist will focus primarily on the overall administration of the IACC's J-1 Visa program, he/she will be expected to cultivate and maintain a working knowledge of all IACC programs and services and will occasionally perform other duties, as needed. Each member of the IACC staff fully participates and supports a number of special events each year; some evening and weekend work will be required.
Required Qualifications:
  • Bachelor's Degree
  • Minimum of 3-5 years prior experience in J-1 Visa Program administrationU.S. Citizenship or Permanent Residency (per U.S. Department of State regulations)
  • High level of proficiency in SEVIS is a MUSTMust be proficient in Word, Outlook and Excel
  • Excellent interpersonal communication skills, both written and verbal
  • Superlative organizational skills and attention to detail
  • Positive energy with a high degree of initiative
  • Demonstrated ability to anticipate outcomes and problem solve Be flexible and proactive, and possess the ability to work independently as well as in a team environment Proficiency in Italian is a plus Ability to work evenings and weekends as needed; some domestic travel may be required

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