Assistant Manager - Sauna & Wellness (Denver)

Key Responsibilities: Leadership & Team SupportSupervise, motivate, and support the sauna host team. Coordinate staff breaks and ensure smooth shift coverage. Train and mentor new team members. Promote a respectful, team-oriented workplace environment. Customer ExperienceDeliver a warm, welcoming, and attentive guest experience. Maintain high standards of cleanliness and service. Respond to customer feedback and resolve issues professionally. Adapt to different guest preferences and needs. Health, Safety & HygieneUphold strict hygiene and safety standards across all areas. Monitor sauna and plunge pool conditions (temperature, cleanliness, equipment). Ensure all cleaning routines and deep cleans are completed to standard. Respond to incidents and follow emergency procedures. Operations & AdministrationOversee daily opening and closing procedures. Manage POS operations and basic cash handling. Monitor stock levels and report supply needs. Log incidents, maintenance issues, and daily updates. CommunicationKeep the team informed of updates and site activity. Provide feedback and support staff development. Act as a link between the host team and management. Maintenance, Cleaning & SafetyEnsure daily and deep cleaning schedules are completed to a high standard. Report and follow up on maintenance issues. Carry out regular fire, safety, and equipment checks.

About You: Thrives in a fast-paced hospitality environment, very passionate about customer experience, enjoys leading by example, and takes pride in maintaining high standards of service, safety, and hygiene. You are outdoorsy and have a keen interest in wellness.

Required Skills and Experience: Minimum of 1 year of experience in a supervisory role within the hospitality or wellness sector, working on a customer-serving site. Good track record of supervising high performing teams. Strong organizational and problem solving skills. Ability to make decisions confidently and to perform effectively under pressure. Excellent communication and interpersonal abilities, with professional, calm, and approachable attitude. Awareness of health, safety, and hygiene standards. Ability to carry out physical tasks in an outdoor environment. Ability to reliably commute to and work from the 1710 S Broadway Englewood location in Denver, Colorado. Available to work shifts between 6:00 AM and 10:00 PM MT, Monday to Sunday. Legally authorized to work in the United States without current or future employer sponsorship. KOTA does not currently sponsor employment visas.

Pay and Benefits: $24 - $29 per hour, Non-exempt and overtime-eligible In addition, every KOTA team member receives: Colorado paid sick & safe leave (HFWA) Colorado FAMLI leave Complimentary sauna access Employee discounts Professional growth and advancement opportunities About UsBorn from a homemade trailer on the banks of an Irish river, our concept has grown into Ireland's leading wellness community. Find out more here. Now, we're bringing that same fire to Denver. We believe slowing down, sweating it out, and connecting with others is essential for the soul. We aren't a club for elite athletes; we are a destination for everyday people who value the ritual of releasing stress and finding a like-minded community. Having successfully scaled to multiple unique locations across the Atlantic, we are opening our first Denver home. As we grow our footprint in Colorado, we are looking for a team to help us build this community just as intentionally as we built our first. Our team is held together by five values. If they sound like you, you'll feel right at home: Give a damn: You care deeply about what you do and the standard you do it to. If something isn't right, you take ownership and act. Get things done: You value action and outcomes over over-analysis. You move fast and follow through until the job is finished to a high standard. Be a team player: You put the team ahead of ego, titles, or personal wins. You show up for the people around you and do what's needed, even when it isn't strictly "your job." No bull: You're honest, direct, and transparent, even when the truth is a little uncomfortable. You say what you mean, with respect. Keep your promises: You do what you say you'll do, for guests and teammates alike. If something slips, you flag it early, own it, and fix it.

Job Title: Assistant Manager Reporting to: Sauna Experience ManagerLocation: 1710 S Broadway Englewood CO80113 USA Employment classification: Full Time, Non-exemptWorking hours: 40 hours per week, shift work between 5:30 AM and 11:00 PM MT

Work model: Onsite Pay: $24 - $29 per hourApply by date: September 30th 2026 Target start date: October 2026KOTA is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees feel valued, respected, and supported. Employment decisions are based on qualifications, merit, and business needs. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.