Director – Alliances & Partnerships (North America)
Posted yesterday
truglobalSan Jose (CA)
Computer and Information Systems ManagersComputer Systems Design Services
SENIORITY
Manager
About the role
About the roleTRUGlobal is a global IT managed services company serving North American enterprise clients across semiconductor, retail and other industry verticals. As we scale our AI-led infrastructure services and AIOps platform strategy, we’re hiring a Director of Alliances to build and own our partner’s ecosystem in North America.You’ll be the architect of our alliance strategy — identifying, signing and growing partnerships with OEMs, ISVs, hyperscale's and platform vendors that amplify our managed services and agentic delivery offerings.What you’ll do• Build and manage strategic alliances with OEM and technology partners (AIOps platforms, observability, ITSM, cloud hyperscale's, data/AI platforms)• Structure partnership models: reseller, OEM/white-label, co-sell, MSP program enrollment and joint GTM motions• Drive sourced and influenced revenue through partner-led pipeline in North America• Own partner program compliance, certifications and tier progression with hyperscale's and ISVs• Work with delivery and practice leadership to align partner capabilities with client solutions• Represent TRUGlobal at partner events, QBRs and executive briefingsWhat we’re looking for• 12+ years in IT services/technology, with 5+ years in alliances, channel or partner management• Proven track record building OEM or ISV partnerships that generated measurable revenue• Existing relationships with hyperscale partner orgs (AWS/Azure/GCP) and/or enterprise software vendors• Understanding of managed services economics and how partnerships change delivery models• Comfortable operating in fast-moving environment in overlapping US time zone.Why TRUGlobalWe’re building a differentiated AI-led services model — partnerships aren’t a side function here; they’re central to the strategy. You’ll report into senior leadership and have real authority to shape the ecosystem.
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