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Receptionist (English, Spanish, Russian)

Posted yesterday

front desk helpersNew York (NY)

SENIORITY

Junior

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About the role

Receptionist Position Hello, dear future employee!) If you are a confident, fast-learning, and dedicated person, who is looking for the perfect team to join — you are in the right place! We are a company based in the USA. Looking for a candidate for a receptionist position for an American home care agency. Our clients — are seniors who are in need of assistance from health aides, we organize home care services for them.
Our Requirements:
  • English (Intermediate-Advanced) // Russian (Native-Fluent) // Spanish (Intermediate-Advanced)
  • Excellent computer skills (G-Mail, Microsoft Office, Google G-Suite tools: Google Docs, Sheets, Drive)
  • Professional Etiquette
  • Ability to multitask and prioritize
  • Experience in the customer support field
  • Collaborative spirit
  • Ethernet connection
Schedule: Mon-Fri 1 pm – 6 pm New York time (20:00 – 01:00 Kyiv time zone). It gives us 25 hours per week. What Do We Offer: We provide 2?3 weeks of training for new employees, which is paid 3.5$/hour during training and the usual rate is 4.5$ per hour. We do reevaluate the rate based on employees' work results to increase the salary. Work in an experienced team, under the supervision of a manager. Ability to work remotely in the afternoon hours. Paid vacation after one year of employment. Bonus system as the way for employees to express appreciation to each other. We provide our employees with IP phones, as the instrument to connect to USA customers as well as all the necessary software (CRM, virtual fax machine, SMS service, VPN).Open-minded management, who are easy to contact.
Responsibilities:
  • Receive & organize incoming calls, depending on the question/issue of the caller. You will receive calls from English, Spanish, and Russian phone support line
  • All leads should be worked out with CRM Bitrix24 (no deep experience required)
  • For more questions, please send your resume to
forward to hearing from you!

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