Loan Originator - Inside Sales

MORTGAGE LOAN ORIGINATOR – INSIDE SALES Reports to: Sales Manager or Branch Manager. Department: Sales. Status: Regular, Full‑Time or Part‑Time. FLSA Status: Exempt. Pay Grade: Salary plus Commission. Location: Hybrid from Kansas City Office. Summary & Purpose of Position We are a fast‑growing, client‑focused lending team looking for a motivated mortgage professional who is passionate about helping people achieve homeownership through safe, smart financial products. The ideal candidate is disciplined, service‑oriented, and thrives in a supportive yet high‑performance environment. Inside Sales MLOs will primarily use web‑based marketing strategies and telephone sales techniques to expand Gold Star’s lending footprint nationwide from the comfort of a branch office. This position offers the opportunity to promote Gold Star’s products to financial services professionals and the public. Primary Position‑Specific Responsibilities Consult with prospective borrowers to determine their financial objectives and pre‑qualify applicants. Present options and alternatives for various financial products, explain rates and terms, and answer questions about the financing process. Maintain knowledge of underwriting/lending guidelines, investor regulations, and loan products to guide borrowers. Assist in gathering required loan underwriting documentation and serve as the borrower’s primary point of contact. Determine the financial products that best meet the customer’s needs and provide advice on advantages and disadvantages. Negotiate loan rates and terms and apply the borrower’s credit profile to loan scenarios. Monitor the loan from origination through closing and work closely with processors, underwriters, closers, and staff to facilitate a compliant transaction. Develop and maintain lifelong relationships with consumers, business partners, and colleagues. Attend required training, maintain knowledge of lending policies, procedures, guidelines, and regulations, and complete licensing prerequisites. Provide unsurpassed customer service and complete other duties as assigned. Preferred Education / Experience High school diploma or equivalent required. Associate’s degree from an accredited college preferred. At least one year of experience in mortgage lending with success in prospecting, sourcing leads, telephone sales, and relationship development. Verifiable track record of recent successful purchase and referral‑based sales volume. Exceptional attention to detail, strong organizational skills, outstanding work ethic, and time‑management skills. Excellent oral and written communication skills. Experience with Encompass a plus. Physical Demands / Environment The work environment is an office setting. Rare lifting up to 25 lbs may be required. Occasional travel (generally #J-18808-Ljbffr