Human Resources Director
rateSpringfield (IL)
About the role
Rate is one of the largest mortgage lenders in the country, and we move fast. We're hiring a Director of Human Resources to help lead HR operations and employee relations work, and to build the HR Business Partner team that supports our people every day.
The foundation is already in place. Your job is to make it better by sharpening existing processes for efficiency, raising the bar on how HR serves the business, handling the complex employee matters that land on the desk of leadership, and developing a team of HRBPs into genuine business advisors and strategic thinkers
Responsibilities include, but are not limited to, the following: HR Operations- Comfortability with employee data, data integrity, reporting, and process design across the full employee lifecycle. You'll use HR data to spot and report on trends before they become problems.
Employee Relations- Point of escalation for investigations, performance issues, and separations. You'll coach managers through hard conversations and put in work to fix root causes, not just individual cases.
HR Compliance- Ownership of federal, state, and local employment law across every jurisdiction we operate in. Handbook, policies, recordkeeping, and partnership with our Compliance and Legal teams.
Team Development- Lead and grow a team of HR Business Partners that serve as strategic partners to the business. Define standards, capabilities, and an operating model for effective support and measurable impact. Help set the standard for how HR support gets delivered across the business.
Requirements:
10+ years of progressive HR experience, with 5+ years leading a team
Bachelor's degree in HR, Business, or related field, or equivalent work experience
Deep understanding of federal and multi-state employment law
A track record of handling complex workplace investigations, and bringing to a complete resolution
Ability to function in a fast-paced environment
Ability to re-design existing processes or initiatives
The judgment to know when to escape, when to make an independent decision, and when to push back
Strong HRIS fluency and comfort working in the data; WorkDay experience strongly preferred
Nice to have:
SHRM-SCP, SPHR, or equivalent
Mortgage, banking, or another regulated industry background
Experience supporting a distributed workforce across multiple states
Applications are accepted for the next 30 days.
The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).Please click to learn more about our benefit offerings for Washington State; https://www.rate.com/careers/open-positions/disclosures
Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
More like this