VP, SNAP EBT Operations & Vendor Strategy

Posted yesterday

systems methods smiNew York (NY)

SENIORITY

Manager

Apply

About the role

SMI is seeking a VP, SNAP EBT to lead day-to-day performance of our SNAP EBT product, overseeing vendor governance, service delivery, and cardholder experience across live state programs. This is a product and operations ownership role, not a technical role. You will manage vendor relationships, review SLAs, drive root-cause analysis, support state agency deployments, and ensure compliance with USDA/FNA, PCI DSS, and state requirements. Travel may be required.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

More like this