Stability Governance Lead Analyst - Vice President
citigroupBrooklyn (NY)
Stability Governance Lead Analyst - Vice President
Posted today
citigroupBrooklyn (NY)
SENIORITY
Manager
About the role
Overview:
In this role you will lead stability governance efforts within Production Management, driving resilience for critical banking applications. You will partner with cross-functional teams to shape metrics, governance artifacts, and remediation plans in a highly regulated environment. The position offers impact through AI-enabled automation and continuous improvement, aligning with Citi’s focus on secure, reliable, and efficient services. You will work with senior stakeholders to translate data into actionable insights that reduce risk and improve performance. Compensation / Benefits medical, dental & vision coverage 401(k) life, accident, and disability insurance wellness programs paid time off (vacation) paid holidays
Responsibilities:
Generate and own monthly stability metrics and reports for multiple business units, translating data into actionable insights Establish and refine KPIs and SLOs for application stability aligned with risk appetite and business objectives Leverage AI and automation to reduce manual toil and improve governance workflows Identify and champion stability best practices and engineering standards Conduct thematic analysis of stability data to identify trends and recommend preventative/corrective actions Support Focus and Intensive Care programs, assisting with remediation plans for high-risk systems Participate in governance and attestation processes for critical stability artifacts (Priority Matrices, Change Risk Index, Market Event Management) Lead data quality and process improvement initiatives to enhance governance products and frameworks Contribute to and manage high-priority initiatives, coordinating across teams and managing ad-hoc requests Contribute to evolving Production Management strategy and transformation efforts
Key requirements:
6-10 years of IT governance, production support, data analysis, or risk management in banking/financial services Experience with ITIL practices, production management frameworks, or SRE principles is beneficial Strong leadership, communication, and stakeholder management skills Analytical problem-solving with ability to derive insights from multiple data sources Proficiency in data transformation, statistical analysis, and handling large datasets Attention to detail and accuracy in executive-facing reports and governance docs Adaptability in a fast-paced, real-time operational environment Interest or experience in AI, ML, or automation tools for monitoring and insights Proficiency in Microsoft Office Suite for data analysis and executive communication Bachelor's in Systems Engineering or equivalent experience leadership clear communication stakeholder engagement data analysis statistical analysis data transformation
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