Remote iPay Support Specialist

Posted yesterday

jack henry associatesLouisville (KY)

Customer Service Representatives Telemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

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About the role

Jack Henry & Associates, Inc. is seeking a Technical Support Representative for its Payment Solutions client services team. This remote role handles inbound phone calls and online chats to educate on bill pay, navigate sites, resolve issues, and perform basic troubleshooting. The successful candidate will provide level one support, document issues thoroughly, and participate in ongoing product training. The position requires strong customer service mindset and prior call center experience.

Before you apply

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Your profile is current

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Two examples you can talk through

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.