Senior Call Center Operations Manager
mciAddison (TX)
About the role
MCI is looking for an Experienced Call Center Manager to oversee operations and ensure client satisfaction. The role involves managing high-volume environments, driving performance, and mentoring staff. Ideal candidates will have a degree in Business or Operations and significant experience in contact centers.
This position offers competitive compensation and a variety of benefits, including health coverage, paid time off, and career growth opportunities.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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