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About the role

AWS Infrastructure Services Manager Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities include managing a group of technicians who are installing and building server rack capacity for our customers, managing and developing teams of technicians and engineers, delivering capacity to existing Data Centers, helping build and bring online new Data Centers, constantly improving all our processes and procedures, assisting & managing relationships with external vendors & contractors, liaising with internal teams & management groups, ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers, creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes, and assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential requirements include the ability to travel to or commute between data center locations as needed, willingness to temporarily work at alternative sites during training periods or until assigned facility is operational, and candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life includes conducting daily in person safety inspections, meetings, and operational tasks across Northern Virginia data center locations. Attendance in person at weekly regional manager staff meetings at AWS corporate locations (Herndon, VA) may be required.
Basic qualifications include: 2+ years of data center engineering or operations experience, 2+ years of team management experience, and 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience. Preferred qualifications include a Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles, work a flexible schedule including weekends, nights, and holidays, certifications in a relevant field (CCENT, Network+, CCNA), and behavioral interviewing and hiring experience. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, MD, Frederick - 78,400.00 - 137,300.00 USD annually

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