Convention Manager

POSITION SUMMARY: The Convention Manager is responsible for the planning, execution, and management of every aspect of an assigned dance convention tour. This role owns event logistics, media coordination and travel operations, and is accountable for delivering a high-quality experience to the dancers, studios and faculty who attend. The Convention Manager works closely with the Events, Marketing, Production and Operations teams to keep event operations seamless and consistent with Dance One's standards. During the week this individual handle office-based administration, registration and tour preparation; on event weekends they are the on-site owner of the show. Expect to travel on approximately 20 event weekends per year, plus required attendance at summer events and Nationals, which run as extended on-site commitments of roughly 7-10 days per event. The right person prioritizes adeptly, anticipates what the tour will need before it needs it, and thrives in a fast-moving environment where the schedule is never quite finished.

ESSENTIAL DUTIES & RESPONSIBILITIES: Plan and manage the assigned tour. Develop and implement event plans and schedules for every stop on the assigned tour. Oversee the setup, operation, and breakdown of each event from load-in through load-out. Coordinate with the Events department on venues and vendors so every logistical need is met before the doors open. Support the planning and on-site execution of summer events and Nationals, including extended multi-day assignments. Own on-site event management. Serve as the on-site decision maker and troubleshoot issues swiftly as they arise. Deliver exceptional customer service to dancers, studio owners, parents and artists throughout the weekend. Manage the registration staff and demonstrators in addition to the artists and overall events. Set the operations schedule and manage staff tasks throughout the weekend. Coordinate media and promotion. Work closely with the Marketing team to craft impactful media strategies and promotional materials for events, including participation in bi-weekly marketing calls where strategies and partnerships are discussed. Coordinate interviews and media coverage throughout each event, including event weekends. Manage and maintain the tour's social media presence, including posting live events on weekends. Manage travel logistics. Arrange air and ground travel for staff, faculty and crew, and organize hotel accommodations with host hotels. Guide and support attendees on travel arrangements, visa requirements and itineraries. Monitor and optimize travel budgets for cost-effectiveness. Handle registration and client requests. Process event registrations and make edits per client requirements. Manage phone calls and email related to event registration with a consistent standard of responsiveness. Support weekday office operations. Conduct weekday office duties at the corporate office and provide meticulous administrative support for daily operations. Prepare and pack for weekend tour operations. Track expenses and receipts accurately and submit them on schedule. Complete clerical work such as sorting, preparing mailers and handling information requests. Prioritize and anticipate. Prioritize tasks effectively in a busy environment and anticipate what the tour will need next. Perform additional duties as assigned.

QUALIFICATIONS & EXPERIENCE: Minimum of an associate's degree and at least two years of general office experience. Weekend and travel availability. Able to travel approximately 20 event weekends per year, typically Thursday through Sunday, including early mornings, late evenings and split shifts. Summer event and Nationals availability. Able to travel for and work summer events and Nationals, which are extended consecutive-day commitments of typically 7-10 days per event and are a required part of this position. Able to travel by air and share a hotel room with assigned company associates; able to obtain and maintain a passport if assigned to international events. Highly detail-oriented with excellent organization skills, and proficient with Word, Excel, Google Workspace, Teams, Slack, publishing tools and database systems. Proven ability to carry multiple assignments at once and keep all of them organized. Excellent command of the English language in speaking, listening, reading and writing. Demonstrated professionalism and discretion, including the ability to maintain confidentiality. PREFERREDPrior experience in entertainment, music, live theatre or live production. Knowledge of the dance convention business is a HUGE plus. Experience coordinating group air, ground and hotel travel. Experience managing a brand or event social media presence. SKILLS & COMPETENCIESCritical thinking. Applies logic and reasoning to weigh the relative costs, consequences and benefits of potential actions, and knows which items demand immediate attention. Time management. Anticipates needs ahead of time, balances hard and soft deadlines across simultaneous projects, and works with internal and external partners to hit every milestone. Professionalism and social perceptiveness. Projects professionalism in speech, writing and appearance, and stays aware of how interactions land with dancers, their families and the public - including legally protected persons. Adaptability. Flexible enough to hit targets when venues, schedules or circumstances change mid-tour. Service under pressure. Delivers a high level of service within the boundaries of the role, including to customers who may be demanding. Team and individual contribution. Works effectively in teams and independently, with a strong work ethic and a commitment to quality, detail and accuracy. PHYSICAL REQUIREMENTS & WORK ENVIRONMENTPhysical requirements include, but are not limited to, computer screen time, sitting, standing, walking, bending, pushing and pulling, lifting up to 30 lbs. unassisted, fine motor skills, and visual and hearing abilities. Keyboarding, extended screen time, and use of general office equipment. Contemporary indoor office environment with shared work areas; fast paced and at times ambiguous. At events, exposure to loud music and dark work areas with professional lighting that corresponds with our customers' dance music. Regular air and ground travel, long event days and extended time on foot, including consecutive multi-day event runs at summer events and Nationals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, through an interactive process with both employee and management participating.

OUR CULTURE: COMES FIRST - THE G-I-F-T-S OF DANCEGratitude. We lead with appreciation - for each other, for our dancers and community, and for the opportunity to do meaningful work. Innovation. We embrace change and challenge the status quo. We believe innovation drives growth, excellence, and impact. Fun. We bring joy to everything we do. Fun energizes our teams and strengthens our connections. Trust. Trust empowers us to collaborate, take risks and support one another - on and off the dance floor. Safety. We put safety first - always. We create environments where dancers, employees, and spectators feel secure and supported.

BENEFITS & PERKS: Medical through Aetna (PPO 1500, PPO 3400 HDHP and HMO 2000 plan options), plus Dental and Vision through Guardian (VSP network). Coverage begins the first of the month following your date of hire. Health Savings Account with a $500 employer contribution, and Flexible Spending Accounts for healthcare and dependent care.401(k) with a 4% company match on the first 5% contributed; eligible after three months. Group and Voluntary Life and AD&D coverage, and an Employee Assistance Program. Generous paid time off, employee discount programs and the Insur Choice voluntary benefits program. Employee-focused socials and a casual work environment with an entrepreneurial atmosphere. WHY JOIN DANCEONEThis is the seat where the tour actually happens. You will run the weekend that thousands of dancers plan their year around - on the floor, in the room, making the calls. If you know the convention world, this is the job that puts you at the center of it. Dance One is an Equal Opportunity Employer. We are committed to building a team that reflects the communities we serve, and we do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state or local law. All employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations are available to applicants and employees with disabilities; to request accommodation, contact Human Resources. This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities or requirements, and may be amended at Dance One's discretion. Employment with Dance One is at will.

READY TO JOIN THE TEAM? Apply at www.dance.one/careers Dance One | Convention Manager - Revised September 2026 Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop".