Patient Access Representative

Posted 17 days ago

arkansas childrensLittle Rock (AR)

Patient Representatives All Other Outpatient Care Centers

SENIORITY

Junior

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About the role

Job PostingArkansas Children's is a tobacco free workplace. Flu vaccines are required. Arkansas Children's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local laws. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana. Current employees: Please apply via the internal career site by logging into yourWorkday Accountand search the "Find Jobs" report.

Work Shift: Please see job description for details.

Time Type: Full time

Department: CC017116 Access Primary Care Clinic

Summary: Hiring Event July 11th 8AM-2PM. Responsible for the first impression of Arkansas Children's; performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Additional Information: Invitation to sign up for an interview time will go out Tuesday July 8th. Must apply and qualify to be emailed an interview sign up link. Required EducationNo education requirements Recommended EducationHigh school diploma or GED or equivalent Required Work ExperienceEntry Level - Experience not Required. Recommended Work ExperienceRequired CertificationsRecommended CertificationsDescription1. Schedules all patient appointments and ensures referrals are obtained. 2. Meets or exceeds expected productivity and accuracy standards. 3. Greets and engages patients, families and visitors in order to provide a positive first impression. 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc. 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled. 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating. 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care. 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

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