Ticketing Associate

Posted today

hobby center for performing artsHouston (TX)

Ushers, Lobby Attendants, and Ticket Takers Promoters of Performing Arts, Sports, and Similar Events with Facilities

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About the role

Ticketing Associate The Hobby Center for the Performing Arts is seeking a part-time Ticketing Associate. The Ticketing Associate provides exemplary customer service to our Hobby Center patrons by selling tickets and assisting with any necessary information. Preferred candidates will have experience in customer service. Knowledge of Ticketmaster and/or Tessitura as well as experience in performing arts ticket office are a plus.

Essential Duties and Responsibilities:

Answer incoming calls regarding Hobby Center events
Answer incoming e-mail inquiries
Sell single tickets and subscriptions at the ticket office
Exchange tickets for season subscribers
Reconcile cash drawer at the end of each shift
May perform other duties as assigned

Qualifications:

Calculate mathematical computations and handle financial transaction accurately in a fast-paced environment
Follow all policies/procedures, risk management, health and safety protocols, rules, regulations, and emergency procedures established at the facility
Demonstrate ability to carry out tasks in a reliable, productive, and expedient manner
Maintain an effective working relationship with patrons, clients, employees, and others
Maintain a customer service-oriented attitude

Ability to work long and irregular hours that may vary due to events and may include day, evening, weekends, and holidays. Education and/or Experience High School diploma or GEDTicket office or guest services background preferred Cash handling experience preferred Computer Skills Operate computerized ticketing system and standard office equipment

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