Senior IT Support Specialist - Deskside & Remote Expert
brookfield asset managementChicago (IL)
Senior IT Support Specialist - Deskside & Remote Expert
Posted today
brookfield asset managementChicago (IL)
SENIORITY
Senior
About the role
Brookfield Asset Management LLC in Chicago is seeking a Technical Support Specialist to deliver deskside and remote support for end users, logging, resolving and managing incidents to ensure a high-quality user experience. You will report to the Team Lead, Deskside Support, work with TS teams, install and troubleshoot hardware/software, and contribute to knowledge management. Experience in Windows 10/11 and macOS, ServiceNow, and cybersecurity best practices are essential.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.