Client Partner (Bay Area)
Client Partner (Bay Area)
Posted 42 days ago
SENIORITY
Lead
About the role
- Manages a portfolio that provides an end-to-end client experience, and profitable revenue growth and oversight of corresponding P&L to meet or exceed specified revenue and profitability targets
- Stays current with industry trends, market developments, and technology changes with potential to impact the client's business.
- Acts as a trusted adviser to clients, builds and leverages C-level account networks, and maintains excellent client satisfaction on behalf of Prolifics
- Formulates winning long-term portfolio growth plans through collaboration with multiple Prolifics stakeholders (service lines, innovation teams, partners, business teams)
- Build and execute a growth-focused account plan for strategic accounts aligned to client business and strategy, both long and short term
- Responsible for identifying leads and pipeline generation, including accurate forecasting and reporting.
- Bring in customer knowledge to ensure Sales understand the client strategic direction and offering value proposition is matched to client strategic direction.
- Experience managing $8 million client P&L, including reporting and metric assessment
- Minimum of 8 years' experience in the IT industry, ideally in client-facing roles within complex enterprise environments.
- Strong business acumen, capable of translating client objectives into IT-enabled outcomes across data analytics, AI, testing automation, ERP and systems integration
- Skilled in identifying and driving growth opportunities through consultative selling, upselling, and cross-selling
- Willingness to travel and be onsite with clients regularly
- Proven experience in leading account strategy, managing virtual account teams, and ensuring delivery excellence and customer satisfaction over multi-year engagements.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
