FED USTDA Information Resource Center (IRC) Administrative Support Services

We need live resumes (one per role) for a Federal RFP with the U.S. Trade and Development Agency (USTDA) Information Resource Center (IRC) for the following positions: Project Manager Senior Admin Support / Records Management Senior Admin Support / Project IS Admin Support / Project IS Admin Support / Facility & Audio-Visual Management Admin Support / Information Specialist Admin Support / Mail & File Management Admin Support / ReceptionistAbility to obtain and retain "SECRET" security clearance. Project Manager§ At least 15 years of relevant work experience§ Demonstrates strong leadership, management, and supervisory skills§ Demonstrated analytical and organizational skills§ Strong interpersonal, oral, and written skills§ Experience with performance and oversight of Quality Control Program§ Proficient in project planning, scheduling, budgeting, and reporting§ Experience with administrative services like office management, records, humanresources support, or procurement§ Experience analyzing and implementing business processes§ Experience leading projects, including creating project plans and process maps§ Proficient in using software for data analysis, financial management, and projectmanagement§ Ability to organize and manage multiple tasks§ Experience with risk management related to timelines, costs, or compliance§ Experience using data to make decisions, measure performance, and improve outcomes§ Understanding of budget management, contractor personnel ovesight, and other relevantadministrative functions§ Ability to provide on-site technical support, troubleshooting issues with AV equipmentduring events§ College degree required, business, management, or related degree preferredSenior Admin Support to include Records Management/Custodian Duties (Non-Exempt)§ At least 10 total years of related work experience§ At least 5 years of records management experience, including Freedom of InformationAct information management§ Experience in creating and implementing records management policies, procedures, andretention schedules§ Experience evaluating program effectiveness and recommending improvements§ Experience providing training and technical assistance to staff§ Strong computer skills (database, word processing, and data entry skills)§ Excellent written and verbal communication skills§ Commitment to innovative and quality customer service§ Physical ability to move large number of files and/or file boxes§ Experience with Records Management; Records Management training, or certificate, preferredSolicitation Number: 1131PL25RCSA41150Information Resource Center (IRC) Administrative Support Services§ Experience with administrative services like office management, building and facilitiesmanagement, human resources, and/or policies and procedures§ Ability to provide on-site technical support, troubleshooting issues with AV equipmentduring events§ Ability to manage multiple tasks, prioritize work, and meet deadlines§ Ability to identify and resolve complex problems§ College degree required in business or information management and/or relatedcertificationsSenior Admin Support/Project Information Specialist to include Facilities and Audio-Visual Management for Conference Rooms, Training Rooms, and Business CenterManagement (non-exempt)§ At least 10 years of administrative management or relevant work experience§ Experience in creating and implementing organizational or administrative managementpolicies and procedures§ Experience evaluating program effectiveness and recommending improvements§ Experience providing training and technical assistance to staff§ Experience in information and records management§ Proficient in the use of a variety of IT programs, databases, and computerized systems§ Excellent written and verbal communication skills§ Commitment to innovative and quality customer service§ Physical ability to move a large number of files and/or file boxes§ Experience providing on-site technical support, troubleshooting issues with AVequipment during events such as microphone and monitor connectivity; presentations orvisual material access§ Experience creating and editing audio-visual content such as presentations and videos§ Experience setting up conference, board, or training rooms§ Experience with other administrative services like office management, building andfacilities management, human resources, and/or security§ Ability to manage multiple tasks, prioritize work, and meet deadlines§ Ability to identify and resolve complex problems§ College degree required in business or information management and/or relatedcertificationsAdmin Support/Project Information Specialist to include Facilities and Audio-VisualManagement for Conference Rooms, Training Rooms, and Business Center Management(non-exempt)§ At least 7 years of administrative management or relevant work experience§ Experience in creating and implementing organizational or administrative managementpolicies and procedures§ Ability to evaluate program effectiveness and recommend improvements§ Experience managing an agency project report librarySolicitation Number: 1131PL25RCSA41150Information Resource Center (IRC) Administrative Support Services26§ Experience with other administrative services like office management, building andfacilities management, human resources, and/or security§ Ability to provide training and technical assistance to staff§ Experience in information and records management§ Proficient in the use of a variety of IT programs, databases, and computerized systems§ Excellent written and verbal communication skills§ Commitment to innovative and quality customer service§ Physical ability to move a large number of files and/or file boxes§ Experience providing on-site technical support, troubleshooting issues with AVequipment during events such as microphone and monitor connectivity, presentations orvisual material access§ Experience creating and editing audio-visual content such as presentations and videos§ Experience setting up conference, board, or training rooms§ Ability to manage multiple tasks, prioritize work, and meet deadlines§ Ability to identify and resolve complex problems§ College degree required in business or information management and/or relatedcertificationsAdmin Support/Project Information Specialist (non-exempt)§ At least 7 years of administrative management or relevant work experience§ Experience in creating and implementing organizational or administrative managementpolicies and procedures§ Experience evaluating program effectiveness and recommending improvements§ Experience providing training and technical assistance to staff§ Experience in information and records management§ Experience with other administrative services like office management, building andfacilities management, human resources, and/or budget/finance§ Experience with travel management§ Proficient in the use of a variety of IT programs, databases, and computerized systems§ Excellent written and verbal communication skills§ Commitment to innovative and quality customer service§ Physical ability to move a large number of files and/or file boxes§ Experience providing on-site technical support, troubleshooting issues with AVequipment during events such as microphone and monitor connectivity; presentations orvisual material access§ Experience creating and editing audio-visual content such as presentations and videos§ Experience setting up conference, board, or training rooms§ Experience with other administrative services like office management, building andfacilities management, human resources, and/or security§ Ability to manage multiple tasks, prioritize work, and meet deadlines§ Ability to identify and resolve complex problems§ College degree required in business or information management and/or relatedSolicitation Number: 1131PL25RCSA41150Information Resource Center (IRC) Administrative Support Services27Admin Support/Information Specialist (non-exempt) • At least 5 years of administrative management or relevant work experience§ Experience in creating and implementing organizational or administrative managementpolicies and procedures§ Experience evaluating program effectiveness and recommending improvements§ Experience providing training and technical assistance to staff§ Experience in information and records management§ Proficient in the use of a variety of IT programs, databases, and computerized systems§ Excellent written and verbal communication skills§ Commitment to innovative and quality customer service§ Physical ability to move a large number of files and/or file boxes§ Experience with federal travel regulations§ Experience setting up conference, board, or training rooms§ Experience with other administrative services like office management, building andfacilities management, human resources, and/or security§ Experience providing on-site technical support, troubleshooting issues with AVequipment during events such as microphone and monitor connectivity; presentations orvisual material access§ Ability to manage multiple tasks, prioritize work, and meet deadlines§ Ability to identify and resolve complex problems§ College degree in business or information management and/or related certificationspreferredAdmin Support to include Receptionist and Mail and File Management (non-exempt)§ 1-3 years of experience in a professional office environment as a support assistant orreceptionist, or equivalent position§ Experience handling phone calls, emails, and mail, serving as the point of contact forinternal and external communication§ Experience collecting, sorting, and distributing incoming mail Ability to maintain recordsof receipt, mailing dates, and other required information§ Ability to ensure appropriate mailing and/or shipping of packages, letters, etc.§ Experience managing calendars, scheduling meetings, appointments, and greeting highlevelguests§ Experience creating and distributing correspondence, reports, and other documents§ Experience providing general office support like various administrative tasks, data entry, filing, and customer service§ Experience with upkeep and setting up of all conference and training rooms§ Ability to manage multiple tasks and prioritize effectively§ Ability to manage the receptionist area§ Effective written and verbal communication skills for interacting with various individuals§ Proficiency in office software and equipment§ Physical ability to move large number of files and/or file boxes§ High School diploma required, higher education preferredSolicitation Number: 1131PL25RCSA41150Information Resource Center (IRC) Administrative Support ServicesAdmin Support to include Receptionist and Administrative Support (non-exempt)§ 1-3 years of experience in a professional office environment as a support assistant orreceptionist, or equivalent position§ Experience handling phone calls, emails, and mail, serving as the point of contact forinternal and external communication§ Ability to maintain records of receipt, mailing dates, and other required information§ Ability to ensure appropriate mailing and/or shipping of packages, letters, etc.§ Experience managing calendars, scheduling meetings, appointments, and greeting highlevelguests§ Experience creating and distributing correspondence, reports, and other documents§ Track inventory of office supplies and notifying admin office of need to replenish thosesupplies.§ Experience providing general office support like various administrative tasks, data entry, filing, and customer service§ Ability to manage multiple tasks and prioritize effectively§ Ability to manage the receptionist area§ Effective written and verbal communication skills for interacting with various individuals§ Proficiency in office software and equipment§ High School diploma required, higher education preferred