Project Manager

DescriptionJoining the TJA team means you're part of a crew that shows up, solves smart, learns fast, and actually enjoys the ride. We're a mix of creatives, strategists, makers, and doers who push each other, and our clients, to think bigger and move smarter.Our Project Management team is the engine that keeps all our brilliant chaos running smoothly. We work in a fast-paced, collaborative environment alongside Account, Creative, Strategy, PR, Paid Media and Social partners to make sure ideas turn into real, high-quality work, on time and on budget. PMs here aren't order-takers; we're strategic organizers who help teams focus, make smart calls, and keep clients confident in the process. As a Project Manager, you balance people, timelines, and deliverables, while bringing clarity, calm, and accountability to every step. You're a source of truth for project details, a translator between teams, and a partner to Account Management as we continue expanding PM presence in client conversations. You keep our process tight, communication transparent, and work moving in the right direction.ResponsibilitiesDeveloping, maintaining and refreshing detailed project plans, timelines and budgets for every projectCommunicating with clients and internal team members to collect project information necessary to adequately plan and set expectationsDeveloping reports and creating visibility around projects to help leadership make business decisionsDefining priorities for internal team membersEstimating the work effort for new projectsBuilding and tasking out projects within project management softwarePulling and formatting reports from the project management software in order to find optimizations within the companyEnsuring internal process is followed, while continually optimizing to best serve the clientsLearning and understanding every step of the TJA process as it relates to project management, billing, time management, reporting and delivery of client workLearning all facets of the client engagement including details of the scope of work, project plans, and critical pathsIntentional and articulate communication, knowing the right questions to ask to get clarity on any different project typesCommunicating updates and timelines to the internal team membersCommunication from client to internal teams in order to meet deadlines and surpass goalsOrganizing client files, project details and other assets for the team's use and referenceProofing internal work for grammar, design, and against client's requestsSupporting team members across the agency by adhering to processes and ensuring the appropriate documentation is in placeBeing a problem-solver who engages critical thinking when attacking tasksBeing a representative of the agency in the outside worldRequirementsCapable of working in a high-pressure, fast-paced environment while maintaining a calm and positive attitudeStrong problem-solving and relationship-building skillsAnalyzing riskBeing agile and adaptableUnderstanding the financials of a project, including budget and marginCreating harmonyProblem-solving skillsHighly organized