Commerce Strategy Manager
deloitteMorristown (NJ)
Commerce Strategy Manager
Posted today
deloitteMorristown (NJ)
SENIORITY
Manager
About the role
Overview:
As a Commerce Strategy Manager, you will shape how commerce acts as a growth channel across industries. You’ll connect commerce decisions to the broader commercial strategy, including pricing and customer experience, informing prioritization of high-value use cases. You’ll lead strategic engagements, translate challenges into data-driven recommendations, and guide the path from strategy to implementation. This role combines strategic rigor with hands-on delivery and cross-functional collaboration to create measurable business impact. Compensation / Benefits discretionary annual incentive program Core Talent Model alignment various benefits package (as described in the benefit document) opportunities for professional development
Responsibilities:
Lead day-to-day delivery of commerce strategy engagements, defining the role of commerce, channel strategy, operating model design, and experience optimization Partner with client leaders across business, digital, technology, and operations to tie commerce strategies to concrete outcomes Translate business challenges into structured analyses and executive-ready deliverables grounded in data and commercial logic Shape roadmaps spanning channel positioning, experience design, capabilities, and organizational change with a clear value narrative Translate strategy into implementation implications for other commercial areas like customer experience, pricing, and growth Collaborate with global technical and delivery teams to ensure strategic intent carries through to execution Manage day-to-day client relationships, sessions, and scope/risk management across workstreams Utilize advanced analytics and AI-enabled tools to boost efficiency, insights, and quality of work Support practice growth through proposals, solution shaping, and follow-on opportunities Coach teams and foster an inclusive, high-performing culture
Key requirements:
7+ years in consulting delivery on commerce strategy, digital commerce, customer experience, or related fields 5+ years collaborating directly with business, digital, technology, or commerce client teams 5+ years shaping commerce strategies into actionable roadmaps or operating models 1+ year incorporating AI into daily workflow and leveraging AI tools Ability to travel up to 30%+ Limited immigration sponsorship may be available Executive presence and stakeholder management Strong written and oral communication Collaboration with technical teams and translating needs into solutions Advanced analytics AI-enabled tools in client work Strategy-to-implementation translation
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