Future Opening: Manager In Training

Core Responsibilities: Learn and execute all Group Fitness SOPs to brand standard Assist in building and managing the class schedule based on demand, peak times, and member trends Ensure all classes start on time, are properly staffed, and deliver a high-energy experience Conduct daily audits of class participation, attendance, and utilization Maintain studio cleanliness, organization, and equipment readiness Support recruiting, onboarding, and scheduling of Group Fitness instructors Assist in conducting auditions, evaluations, and performance reviews Ensure instructors are delivering consistent, high-quality classes aligned with brand standards Provide coaching, feedback, and development plans for instructors Reinforce professionalism, energy, and member engagement expectations Ensure every class delivers a "wow" experience that drives retention and referrals Engage with members before, during, and after classes to build relationships Drive participation through personal invites, floor engagement, and community building Handle member concerns and feedback related to Group Fitness promptly and professionally Understand how Group Fitness supports overall club KPIs (membership, retention, and PT) Collaborate with Front Desk and Personal Training teams to drive class participation Promote Group Fitness as part of the value proposition during tours and onboarding Support events, challenges, and promotions that increase class attendance and engagement Participate in structured MIT training covering operations, leadership, and performance management Learn how to read and interpret key metrics (attendance, utilization, retention impact) Assist in leading team meetings and driving accountability within the department Develop the ability to manage scheduling, payroll, and staffing independently Prepare to take full ownership of the Group Fitness department upon completion of training Key Performance Indicators (KPIs) Class Attendance & Utilization Rates Member Engagement & Retention Impact Instructor Performance & Retention Schedule Efficiency (class fill rates and demand alignment) Member Satisfaction / Experience Scores Qualifications Passion for fitness, group training, and creating high-energy environments Leadership potential with a desire to grow into a management role Strong communication and interpersonal skills Ability to multitask and operate in a fast-paced environment Prior experience in fitness, coaching, or group fitness preferred Nationally recognized Group Fitness certification (preferred or willingness to obtain) Expectations Lead by example with energy, professionalism, and accountability Be visible, present, and actively engaged on the floor and in classes Embrace feedback, coaching, and continuous improvement Uphold Crunch brand standards and culture at all times Growth Path This role is designed to transition into a Group Fitness Manager position upon successful completion of training and demonstrated competency in operations, leadership, and performance execution. Compensation $18.00 per hour