Digital Banking Support & Customer Advocate

Posted today

jobtailorPhoenix (AZ)

Customer Service RepresentativesCommercial Banking

SENIORITY

Junior

About the role

Jobtailor is seeking an customer support representative to advocate for customers and manage relationships across digital channels. You will provide technical assistance by phone, chat, and email, promote digital offerings, and strive for high customer satisfaction and retention. The role emphasizes strong communication, problem-solving, and the ability to work in a fast-paced team environment within a banking context.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.