Healthcare Benefit Specialist (Maryland Heights, MO)

What You'll Do: Assist members and providers with benefit and eligibility questions by phone and email. Process enrollments, eligibility updates, COBRA events, Medicare updates, and benefit changes. Review claims and eligibility information for accuracy according to Plan rules. Maintain accurate member records and documentation. Coordinate with internal departments and external vendors. Identify issues and help resolve member concerns promptly. Support audits, reports, and ongoing process improvements. We're Looking for Someone WhoEnjoys helping people and solving problems. Is organized and detail oriented. Can manage multiple priorities. Communicates professionally. Learns new systems quickly. Works well independently and on a team.

Qualifications: High school diploma or equivalent required. Customer service, healthcare, insurance, retirement, banking, or office administration experience preferred. Microsoft Office experience required; administrative systems experience is a plus. Regular and predictable attendance is an essential function of this job.

Work Schedule: Full-time. Monday - Friday, 7:30am - 4:30pm. Required in office (no at-home days).Competitive Benefits and Compensation Package12 paid holidays Paid Time Off (PTO) Pro-rated during first year of employment15 days of PTO provided in the next calendar year!3 days paid bereavement Up to 20 days paid jury leave Medical, dental, and vision insurance, with option for dependent coverage Company-paid basic life, short-term disability, long-term disability, and AD&D insurance 401k with employer match Tuition reimbursement program Career development opportunities Referral bonus for all successful full-time referrals Annual opportunities for increases

Pay: The hourly rate for this position is $21.00. Actual rate is dependent on skills, experience, education, and other business factors.

Our Culture: BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees' successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential. Our culture focuses on three core values: Collaboration: working together across 31 locations to achieve the best for the company and our clients Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues Integrity: doing what we say we will do. Upholding strong ethical and moral principlesADA & EEO Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.