Optometric Assistant / Optical Receptionist
texas state optical briargrovegalleriaHouston (TX)
Optometric Assistant / Optical Receptionist
Posted 2 days ago
texas state optical briargrovegalleriaHouston (TX)
SENIORITY
Entry
About the role
Job Description
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
Location: TSO Briargrove – 6100 Westheimer Road, Houston, TX 77057
About Us:
At Texas State Optical, we are passionate about delivering an exceptional patient experience. From stylish eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient care at the center of everything we do.
Role Overview:
We are seeking a dual-role Optometric Assistant / Optical Receptionist to join our team. This cross-trained position ensures patients receive seamless care from check-in to exam to checkout. You will support both the front desk and clinical team, helping with scheduling, insurance, pre-testing, and patient education — all in the spirit of continuity of care.
Key Responsibilities:
- Greet patients warmly and provide exceptional service at every touchpoint
- Verify patient appointments, confirmations, and pre-appointments
- Manage recall lists to keep patients on track with their annual exams
- Perform pre-testing (visual acuity, autorefractor, topography, retinal imaging, etc.)Collect and record patient medical/ocular history
- Train patients on contact lens insertion/removal
- Support doctors with chairside assistance as needed
- Manage incoming calls, scheduling, and patient communications
- Verify and process vision/medical insurance
- Process payments and maintain accurate records
- Collaborate with the team to ensure smooth patient flow throughout the office
Ideal Candidate:
- Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)
- Comfortable with both front desk administration and clinical pre-testing
- Strong relationship-building skills with patients and co-workers
- Compassionate, with a focus on continuity of care across the patient journey
- Detail-oriented, reliable, and adaptable with a “whatever it takes” attitude
- Excellent communication and organizational skills
- Bilingual (English/Spanish) a plus
Compensation & Benefits:
- Competitive hourly pay + monthly bonuses + role-based commissions
- Paid vacation, holidays, and sick time
- Discounted exams and eyewear 50% employer-paid medical (after 90 days)401(k) with up to 4% employer match (after 1 year)
- Employee eyewear/materials discounts
- Closed Sundays – no late nights
- Consistent schedule: Monday–Friday 9am–6pm, Saturday 9am–1pm
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A number in mind
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Your notice period
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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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