Help Desk Support

Posted 2 days ago

vtech solutionDenver (CO)

Computer User Support SpecialistsTelemarketing Bureaus and Other Contact Centers

SENIORITY

Junior

About the role

Help Desk SupportJob Title: Help Desk Support ILocation: 601 East 18th Avenue Suite 150 Denver, CODuration: 9+ MonthsProvides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks and monitors the problem to ensure a timely resolution.May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.Has knowledge of commonly-used concepts, practices, and procedures within a particular field.Relies on instructions and pre-established guidelines to perform the functions of the job.Primary job functions do not typically require exercising independent judgment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.