Healthcare Call Center Leader 24/7 Ops & Strategy
southern nh medical centerNashua (NH)
Healthcare Call Center Leader 24/7 Ops & Strategy
Posted 2 days ago
southern nh medical centerNashua (NH)
SENIORITY
Manager
About the role
Southern New Hampshire Medical Center is seeking a Call Center Manager to lead the 24x7 call center and switchboard operations, reporting to the Executive Director of Access & Engagement Systems. You will oversee staff, budgets, and technology lifecycles to deliver high-quality telephone interactions for customers.
The role requires a Bachelor’s degree or equivalent, 5+ years of call center experience with 2+ years in supervision, and strong communication skills.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.