Customer Relations Representative
mako marketingWaukesha (WI)
About the role
Customer Relations Representative📍 Waukesha, WI | Full-Time | On-Site Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Relations Representative to join our growing team! This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you.
What You'll Do:
Build and maintain positive relationships with new and existing customers. Provide accurate information about products and services while answering customer questions. Deliver exceptional customer service throughout every interaction. Assist with customer inquiries, account support, and issue resolution. Work closely with team members to achieve individual and company goals. Maintain accurate customer records and follow up as needed. Represent the company with professionalism and a positive attitude.
What We're Looking For:
Excellent communication and interpersonal skills. Friendly, confident, and customer-focused approach. Strong problem-solving abilities and attention to detail. Ability to thrive in a team-oriented environment. Positive attitude and willingness to learn. High school diploma or equivalent required. Previous customer service, hospitality, retail, or sales experience is helpful but not required—we provide full training.
What We Offer:
Competitive weekly pay. Paid training and ongoing mentorship. Clear opportunities for career advancement. Supportive, team-oriented workplace culture. Full-time, stable schedule. Recognition and performance-based growth opportunities. If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you. Apply today to join our team!
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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