Patient Care Coordinator - Spravato White Plains

Posted 3 days ago

aurora wellness clinicBrooklyn (NY)

Psychiatric Technicians All Other Outpatient Care Centers

SENIORITY

Senior

SALARY

$23–$25/hour

Apply

About the role

Patient Care Coordinator – Spravato ClinicAurora Wellness | White Plains, NYFull-Time | In-Person | $23–$25/hour Aurora Wellness is looking for a Patient Care Coordinator to join our growing Spravato® treatment center in White Plains. This is a full-time, in-person role for someone who is organized, personable, dependable, and enjoys working directly with patients. You'll be an important part of the day-to-day patient experience and help keep the clinic running smoothly as our Spravato program continues to grow.

What You'll Do:

Welcome patients and manage the in-clinic patient experience
Coordinate Spravato treatment appointments and ongoing scheduling
Help onboard new patients and guide them through the treatment process
Communicate with patients regarding appointments, paperwork, and treatment logistics
Work closely with our psychiatrists, NPs/PAs, and administrative team
Coordinate with specialty pharmacies and outside partners when needed
Assist with medication delivery, organization, and inventory tracking
Support insurance and prior-authorization coordination with our administrative teams
Respond to patient calls and messages
Maintain accurate patient and scheduling information
Help keep the treatment center organized, comfortable, and patient-friendly
Support day-to-day clinic operations as the White Plains center grows

What We're Looking For:

Excellent communication and interpersonal skills
Highly organized with strong attention to detail
Warm and professional with patients
Reliable and comfortable taking ownership of responsibilities
Able to manage multiple priorities in a busy outpatient environment
Comfortable with computers, scheduling systems, and electronic health records
Able to work collaboratively with physicians and other clinical providers

Experience in a medical office, behavioral health practice, psychiatry practice, infusion center, specialty pharmacy, or other outpatient healthcare setting is preferred but not required. Experience with Spravato, specialty medications, insurance verification, or prior authorizations is a plus. Schedule & Compensation Employment: Full-Time

Location: White Plains, NY – In Person

Compensation: $23–$25/hour

Schedule: Full-time; specific schedule to be determined

About Aurora Wellness Aurora Wellness is a growing outpatient psychiatric practice providing medication management, therapy, telepsychiatry, and interventional psychiatric care. We're building a modern approach to mental healthcare that combines strong clinical care with an exceptional patient experience. This position offers the opportunity to join a growing team and take on increasing responsibility as our White Plains center expands. Interested? Apply through LinkedIn. We'd love to hear from you. Aurora Wellness is an equal opportunity employer.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.