Remote NLP & Customer Analytics ML Engineer

Posted 2 days ago

aitoolboardRoswell (GA)

Data Scientists Telemarketing Bureaus and Other Contact Centers

SENIORITY

Mid

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About the role

AIToolboard is seeking a Machine Learning Engineer to build NLP-driven models for customer analytics in Roswell, GA. You will analyze call center transcripts, develop churn prediction and next-best-offer systems, and deploy models into production environments to boost retention and marketing performance. You'll work with data from CRM, billing, and usage data, collaborating with data scientists, engineers, and business teams to translate insights into actionable strategies.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.