Field Patient Service Representative

Posted 2 days ago

joints in motion medicalPewaukee (WI)

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel Offices of Physical, Occupational and Speech Therapists, and Audiologists

SENIORITY

Mid

SALARY

$38,000–$55,000/year

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About the role

Field Patient Service Representative (PSR) Are you looking for a career that offers autonomy, flexible scheduling, and the chance to make a real difference in patients' lives? At JIMM, you can thrive in a dynamic, patient-focused environment while gaining experience that can serve as a pathway to a lucrative career in medical sales or continued healthcare service. As a Field Patient Service Representative (PSR), you'll play a vital role in the orthopedic recovery process. You'll deliver, fit, and instruct patients in the use of durable medical equipment (DME), helping them recover from injuries or surgery. This is a great opportunity for individuals passionate about healthcare, rehabilitation, and patient support.

Why Join Us?

Flexible scheduling – Ideal for full-time or side gig seekers
Autonomy – Work independently in the field
Career starter – Build skills and gain experience in healthcare and medical sales
Make an impact – Help patients achieve lifestyle and recovery goals Compensation & Benefits
Full-time salary: $38,000–$55,000/year (based on experience, skills, and education)
Part-time options available with some benefits below
Full-time Benefits package includes: 401(K) with company match Company-paid life insurance & short-term disability Paid holidays, birthday, and PTO Choice of medical insurance plans (with dental/vision options)

What You'll Do:

Deliver, fit, and instruct patients on orthopedic DME in the field
Build and maintain strong relationships with referring healthcare providers
Gain hands-on experience in orthopedic rehabilitation and patient education
Manage schedule, travel to patient sites, and provide top-tier service
Participate in an on-call rotation (some nights/weekends) Career Growth This role is a stepping stone to potential advancement in:
Medical sales
Healthcare service and delivery
Rehabilitation and therapy support fields If you're ready to make a difference, grow professionally, and work with a small, supportive team, apply today to join JIMM as a Field Patient Service Representative!

Requirements:

Proficient in basic software (Outlook, email, calendar apps)
Able to use a tablet and smartphone efficiently
DME, patient care, or rehab-related experience is a plus, but not required
Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training is highly valued
Must be organized, communicative, and self-motivated
Able to lift up to 50 lbs. unassisted Must have a valid driver's license, reliable vehicle, and insurance with at least 2x state minimum liability coverage

Before you apply

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Your profile is current

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A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.