ServiceNow Pre-Sales & Solutioning Consultant- US

About The Role: The ServiceNow Pre-Sales & Solutions Consultant is a client-facing role responsible for helping customers translate business challenges into practical ServiceNow solutions. This individual will work closely with clients, sales executives, ServiceNow practice leadership, architects, and delivery teams to identify client needs, recommend appropriate solutions, shape opportunities, and develop high-quality proposals and solution approaches. The successful candidate will combine strong ServiceNow knowledge with business acumen, consultative skills, and the ability to build trusted relationships with clients over time. This role is not simply about responding to RFPs or developing estimates; it is about understanding the client's business, advising them on how ServiceNow can help, and becoming a trusted advisor throughout the sales and solutioning lifecycle.

Client Discovery & Advisory: Lead and participate in client discovery sessions to understand business objectives, operational challenges, technology environments, and desired outcomes. Listen to client issues and translate business requirements into appropriate ServiceNow solutions and capabilities. Ask effective discovery questions to uncover underlying business needs rather than simply responding to stated technical requirements. Advise clients on ServiceNow capabilities, industry practices, platform strategy, and potential solution approaches. Help clients distinguish between immediate requirements and opportunities for longer-term platform transformation. Provide guidance on ServiceNow best practices during the pre-sales cycle, including platform architecture, implementation approaches, governance, adoption, integration, and ongoing platform management. Solution DevelopmentDevelop solution approaches that align ServiceNow capabilities with client business and technology requirements. Collaborate with ServiceNow architects, delivery leaders, SMEs, and account teams to create scalable, supportable, and commercially viable solutions. Define high-level scope, assumptions, dependencies, staffing models, implementation approaches, timelines, and level-of-effort estimates. Identify potential risks, gaps, and dependencies early in the solutioning process and recommend approaches to address them. Balance client requirements with ServiceNow best practices and practical delivery considerations. Ensure solutions can be successfully transitioned from pre-sales into delivery.

Measures of Success: Quality and win rate of ServiceNow opportunities supported. Client satisfaction Accuracy and deliverability of solution estimates and commitments. Growth of existing ServiceNow client relationships. Identification and development of new opportunities within existing accounts. Effective transition of sold work into delivery. Development of reusable solutions, best practices, and intellectual property for the ServiceNow practice. Contribution to overall ServiceNow practice pipeline, revenue, and growth. Work EnvironmentHiring in USCompensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $105,500 - $195,900.Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto RicoDXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below. We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Location: USA - TX - ANY CITY

Type: Full time