Virtual Agent/Conversational Designer

Posted 21 days ago

ace stackScottsdale (AZ)

Web and Digital Interface DesignersCustom Computer Programming Services

SENIORITY

Senior

About the role

Virtual Agent/Conversational DesignerLocation: Scottsdale, AZFull Time – PermanentVirtual Agent / Conversational DesignerStrong hands-on and leadership experience in ServiceNow Virtual Agent DesignerPractical experience on NLU intent and utterance authoringStrong knowledge and hands-on experience on Topic block designStrong knowledge and hands-on experience on Conversational UX backgroundDesign end-to-end conversation journeysGreetingsIntent handlingMulti-step flowsFallbacksCreateDecision treesDialog flowsFlow diagramsIntent & Use Case DefinitionIdentifyUser intents (e.g.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.