Account Rep / Serv Tech
shaffer distributing companyDayton (OH)
About the role
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Field Service Technician
Full Time Manual Labor Dayton, OH, US
Do you enjoy working with your hands, solving problems on the go, and being out in the field instead of behind a desk? Join Shaffer Entertainment, where your skills keep the fun running and your work truly matters.
As a Field Service Technician, you’ll be the face of Shaffer at customer locations across the Dayton area—installing, maintaining, and servicing arcade games, ATMs, and entertainment equipment in bars, restaurants, and family entertainment centers. No two days are the same, and you’ll have the independence and support to do meaningful, hands‑on work.
What You’ll Do:
Service, install, and repair arcade games, pool tables, dart boards, cranes, ATMs, and other amusement equipment
Respond to on‑site service calls and troubleshoot mechanical and technical issues
Collect cash and customer payouts from assigned route locations
Monitor and refill cranes and ATMs to appropriate levels
Safely transport cash to designated bank locations
Maintain strong relationships with customers through reliable, professional service
Schedule
Monday–Friday, 8:30 AM–5:00 PM
On‑call rotation for weekend service needs
Physical & Technical Requirements
Ability to lift up to 75 lbs
Comfortable using hand tools, dollies, pallet jacks, and handcarts
Ability to climb ladders (up to 12 ft) and work in tight spaces such as ceilings or attics
Mechanical aptitude and basic math skills
Ability to work independently and manage your route efficiently
What We’re Looking For:
Must be 21 years or older (some locations have age‑restricted access)
Valid driver’s license and clean Motor Vehicle Record
Ability to pass a background check
Self‑motivated, dependable, and customer‑focused
Why Shaffer Entertainment?
We’re not your typical entertainment company. Shaffer Entertainment is 100% employee‑owned, values‑driven, and built on nearly a century of trust, innovation, and people‑first leadership. With five generations of leadership behind us, we believe our success comes from investing in our employees and treating them like family.
When you join Shaffer, you’re not just taking a job—you’re becoming an owner.
Benefits:
That Matter
401(k) with 4% Company Match
100% Employer‑Funded Employee Stock Ownership Plan (ESOP) – no cost to you
Company Vehicle & iPhone
Paid time off & paid holidays
Company‑paid Short‑Term & Long‑Term Disability insurance
Life insurance and financial planning resources
Shaffer Entertainment is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive, welcoming environment for all employees.
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