Accounts Receivable Analyst - Hybrid

Posted 8 days ago

divihn integrationCharlotte (NC)

Bill and Account Collectors Collection Agencies

SENIORITY

Mid

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About the role

Accounts Receivable Analyst Responsible for managing disputes and deductions to optimize cash flow and profitability for client Optical Communications. This role involves collaboration with Shared Services, Finance, Customers, Manufacturing, Sales, and Customer Operations.

Key responsibilities include:

Analyze root causes of chargebacks and invoicing errors; escalate issues to prevent recurrence.
Notify customers of invalid chargebacks and initiate recovery actions; communicate significant issues to Sales and Customer Operations.
Lead collections for disputed accounts and meet performance targets set by leadership.
Drive continuous improvement in systems and reporting tools.
Enforce dispute and deduction policies to safeguard company assets.
Participate in projects related to chargebacks, invoicing, and order processing system enhancements.
Lead chargeback process to support sales objectives, resolve disputes promptly, and minimize bad debt and P5 losses.
Keep Supervisor informed of ongoing issues; request credit/debit memos promptly to maintain clean receivables.
Demonstrate ability to forward thinking and take proactive approach to problem solving
Maintain current documentation for all assigned controlled documents.

Before you apply

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Your profile is current

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Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

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Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.