Client Insurance Specialist
$18-20 per hour
ApplyClient Insurance Specialist
Posted 17 days ago
SENIORITY
Mid
SALARY
$18-20 per hour
About the role
- Insurance & Eligibility Coordination
- Verify insurance coverage and maintain up-to-date information in our electronic records system
- Review daily insurance reports and troubleshoot any anomalies or eligibility issues
- Communicate clearly with front desk and clinical staff to ensure smooth operations and informed decision-making
- Client-Facing Engagement
- Be a warm, professional presence at our front desk—greeting clients with care and cultural sensitivity
- Answer incoming calls with professionalism and compassion, helping clients feel heard and supported
- Provide trauma-informed, client-centered service to individuals from diverse backgrounds
- Administrative Support
- Support clinical staff with key clerical tasks including faxing, case filing, mail distribution, and EMR assistance
- Master our electronic medical record system for scheduling, report generation, and data management
- Process all incoming medical records requests in accordance with agency policy
- We're seeking someone who brings a balance of technical skills and heart. If you have the following, we'd love to meet you:2+ years of insurance verification experience (Epaces, HealtheNet, etc.); experience in human services is a plus
- Strong computer skills and prior experience in a front desk or customer service role
- Excellent communication skills—both written and verbal
- Comfort working with both children and adults experiencing mental health challenges
- Bilingual (English/Spanish) applicants are highly encouraged to apply
- Competitive Pay Rate of $18-20 per hour
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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