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David Careers

Lead CCaaS Architect & CX Transformation

Posted today

ttec digitalAustin (TX)
Computer Systems Engineers/ArchitectsComputer Systems Design Services

SENIORITY

Manager

SALARY

$170,000 per year

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About the role

TTEC Digital in Austin, Texas is seeking a Principal Architect to engineer complex Contact Center applications. This role demands expertise in API integrations, NICE CXone, and a strong background in software development. Candidates should have 10+ years in Contact Center environments, with demonstrated experience designing comprehensive CCaaS architecture. The position offers a competitive salary of $170,000 - $200,000 and a range of benefits including health coverage and paid time off.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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