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David Careers

Bilingual Customer Service - Spanish

Posted 4 days ago

staffmyagencyDallas (TX)
Customer Service RepresentativesInsurance Agencies and Brokerages

SENIORITY

Junior

SALARY

$42,500–$55,000 Annual

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About the role

Bilingual Spanish Customer Service Representative Kevin O. Davis – State Farm Agency | Dallas, TX$42,500–$55,000 Annual Base Salary + Commission & Bonuses Full-Time | In-Office | Benefits Package No Insurance Experience Required! Are you bilingual in English and Spanish and enjoy helping people? Do you take pride in providing excellent customer service, solving problems, and making people feel valued? Kevin O. Davis – State Farm Agency in Dallas, Texas, is looking for a friendly, organized, and customer-focused Bilingual Spanish Customer Service Representative to join the team. Our agency is committed to building lasting relationships and helping individuals and families understand their insurance options. If you have strong communication skills and enjoy working with people, we'll welcome your interest—even if you're new to the insurance industry. You don't need previous insurance experience or an existing insurance license to apply. You must be willing and able to obtain a Texas Property & Casualty insurance license.
What We Offer:
  • $42,500–$55,000 annual base salary
  • Commission and bonus opportunities
  • Paid time off (PTO) and vacation
  • Health insurance
  • Dental insurance
  • Life insurance
  • Retirement plan
  • Opportunities to learn, develop professionally, and grow your career
  • A supportive team environment
What You'll Do:
  • Help English- and Spanish-speaking customers with insurance questions and service needs
  • Build positive relationships with customers in person and over the phone
  • Explain insurance options and help customers understand available coverage
  • Assist with auto, home, renters, life, and other insurance needs
  • Respond to questions about policies, billing, coverage, and policy changes
  • Follow up with customers to help ensure their needs are addressed
  • Recognize opportunities to help customers review their insurance needs
  • Maintain accurate customer information and follow agency procedures
  • Work with the team to provide a helpful, professional customer experience
What We're Looking For: We're interested in someone who is friendly, dependable, organized, and motivated to learn.
Required qualifications:
  • Bilingual in English and Spanish
  • Strong communication and listening skills
  • Comfortable speaking with customers in person and over the phone
  • Able to multitask, stay organized, and learn new systems
  • Willing and able to obtain a Texas Property & Casualty insurance license
  • No previous insurance experience is required! Candidates with backgrounds in customer service, retail, hospitality, reception, administration, call centers, or other people-focused roles are encouraged

Before you apply

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Your profile is current

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A number in mind

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Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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