Warehouse/Office Generalist
fidelitoneAlbuquerque (NM)
About the role
Office Generalist The Office Generalist ensures customer satisfaction by providing timely, efficient, accurate, and friendly service via telephone and email systems.
Essential Functions:
Responds to incoming phone calls and emails in a friendly, professional, and standardized method. Communicates effectively with customers to maintain positive order research and maintenance (eta's, shortages, damages, cancel requests, delivery issues, etc.).Processes order/data entry. Assists customers with returns. Performs light MS Excel reporting tasks. Position is responsible for the scheduling/planning of daily operational needs to schedule delivery in a safe productive manner with efficiency and minimum waste. Position will be required to interact with the dispatcher, managers and sometimes drivers on specific criteria related to the geographic locations being routed. Accurately input billing information into company system. Performs other related duties as assigned. Requires immediate supervision; primary job functions do not typically require exercising independent judgment.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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