Collections Specialist - Banking & Member Advocacy

Posted yesterday

liberty bay credit unionQuincy (MA)

SENIORITY

Senior

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About the role

Liberty Bay Credit Union in Braintree, MA, seeks a Collections Representative to responsibly recover outstanding debts while balancing member goodwill with the credit union's business interests. The role emphasizes compliant collection practices and active member communication. Responsibilities include monitoring delinquent accounts, contacting members, and coordinating with co-signers and agencies. The position requires strong negotiation and data-entry skills within a team-driven environment.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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