Customer Relations Specialist
amerilux family of companiesDe Pere (WI)
Customer Relations Specialist
Posted 17 days ago
amerilux family of companiesDe Pere (WI)
SENIORITY
Mid
About the role
Customer Relations Specialist Join the A-Team! A 2025 and 2026 recipient of "Best Places to Work" and family owned business, AmeriLux is looking for a Customer Relations Specialist to join our team. In this role, you will act as a vital link between our customers and our internal teams, ensuring exceptional service and seamless communication. You will be responsible for handling customer inquiries, managing issues, and helping to foster strong, long-lasting
Responsibilities:
Serve as the main point of contact for customer communications, addressing inquiries and resolving concerns promptly.
Coordinate with internal departments to ensure accurate processing and fulfillment of customer orders.
Maintain detailed and accurate records of all customer interactions and transactions.
Assist with the management and updating of customer data in the CRM system.
Collaborate with team members to support company goals and deliver high-quality service.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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