PREMIUM GUEST RELATIONS SUPERVISOR-CRYPTO.COM ARENA

Posted 14 days ago

compass groupLos Angeles (CA)

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services Full-Service Restaurants

SENIORITY

Mid

SALARY

$23 to $25

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About the role

Premium Guest Relations Supervisor-Crypto.com Arena

Pay Range: $23 to $25 Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Essential Duties and Responsibilities: Assists in maintaining standards to ensure all premium suite services exceed guests' expectations. Serves as the primary point of contact for guests to request catering as well as being responsible for setting up clients, events and menu builds. Analyzes feedback from clients and operations to continually enhance services. Serves as point of contact for guests requesting reservations for dining at Lexus and Yaamava Club. Ensures all A/R and suite requests are processed. Communicates effectively with Premium Suite clients and AEG Premium Sales & Service team (PSS) to process any billing questions or issues. Assists Premium Guest Relations Manager for day of event service recoveries as well assist with suite or club inquiries relating to operations or billing.

Job Requirements:

English reading, writing, math and computer skills required. Proficient in Microsoft Outlook, Word, Excel, PowerPoint.
Must be able to stoop, bend and perform extensive standing and walking including stairs.
May be required to perform diverse physical tasks
Possible hazards include, but are not limited to slips, trips, falls, burns, cuts and strains
Ability to experience and evaluate services in accordance with Levy standards
Must be able to work extended shifts of 8 hours or more as business dictates
Must be flexible with schedule and able to work different shifts
Apply to Levy today!

Levy is a member of Compass Group USA. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Associates of Levy are offered many fantastic benefits including Instapay (early access to your wages) and high interest savings both through the EVEN app, Associate Shopping Program, Health and Wellness Program, Discount Marketplace, Employee Assistance Program, and may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

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