Job DescriptionJob Description Job Description:
8 years of experience Must-Have: Technical Competency : - Experience as a Senior Technical Lead / Architect. - Experience of ITSM, CMDB, Integrations, VA within ServiceNow - Basic Knowledge in Cloud Fundamentals, Windows/Unix admin skills - Intermediate knowledge and ability of understanding Infrastructure environment setup (Server/Network/Storage/etc.) - Good understanding in Monitoring tool - Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations - Knowledge and experience with base platform & reports - Good experience in Scripting & RegEX (JavaScript, Unix Shell scripting and Windows scripting and PowerShell) - Experience in integration using REST API / SOAP / any other technology - Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing - Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability - Must be ServiceNow Certified Systems Administrator - Should possess knowledge in Agile/Scrum methodology - Basic knowledge with ITIL/industry standards - Knowledge of software development lifecycle (SDLC) Behavioral competency : - Effective communication skills with both non-technical and technical audiences (verbal and written) - Excellent Interpersonal skills to work with the project team members collaboratevily - Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)