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Strategic Customer Success Leader

Posted today

singularEast Lansing (MI)

SENIORITY

Manager

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About the role

Singular is seeking a Customer Success Manager to orchestrate post-sales lifecycle for strategic accounts. You will manage relationships with senior leadership across marketing, product, data analytics, and finance to drive product adoption and value realization. You’ll collaborate with Sales to renew and grow accounts, align executives on goals, and guide customers through roadmaps to success, leveraging data-driven insights and deep product knowledge.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.

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