Customer Service Pier Staff - Boston Cruise Port

Posted 3 days ago

intercruises shoreside port servicesEast Boston (MA)

Passenger Attendants Coastal and Great Lakes Passenger Transportation

SENIORITY

Entry

SALARY

$19.00 per hour

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About the role

Pier Staff - Boston Cruise PortBoston's cruise season is here, and we're hiring Pier Staff to support safe, smooth passenger flow and operations at the Boston Cruise Port. If you enjoy fast-paced work, teamwork, and being part of a critical operation, this is a great opportunity to jump in right away. Apply Now!

What You'll Do:

Support passenger flow during embarkation and debarkation
Assist with staging and movement of equipment
Provide directions and customer service to guests
Work alongside port security and other staff
Follow all safety procedures and maintain a clean, organized work environment
Perform other operational tasks as assigned by supervisors Pay & Perks
$19.00 per hour with weekly pay
Paid training
Holiday Pay Incentive on company designated days
Weekly cruise-day schedules including weekends and holidays
Optional Direct Debit Health Insurance
$100 referral bonus for recommending a friend or family member to any Intercruises location nationwide
401(k) eligibility after 60 days, with a potential company match for returning 2027 season staff
A supportive team environment with clear communication and leadership Requirements
Must be 18 or older (17 allowed only when school is not in session)
Ability to stand and walk as needed
Reliable transportation to the Boston Cruise Port
Basic computer skills (simple check-ins, scanning, digital forms)
Able to work indoors and outdoors in a fast-moving environment
Fluent in English (read and write)
Able to provide proof of eligibility to work in the US and complete a satisfactory background check Equal Opportunity Employer

Intercruises is an Equal Opportunity Employer and welcomes applicants of all backgrounds. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status.

Pay Range: $19 per hour

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