Processing Agent (IFTA & IRP)

Posted yesterday

hoffenmer federal applications processorChicago (IL)

Information and Record Clerks, All Other Insurance Agencies and Brokerages

SENIORITY

Junior

SALARY

$22

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About the role

Hoffenmer Inc. – Hoffman Estates, IL

Job Type: Full-time, M-F, 9am-5pm | OnsiteAbout Hoffenmer Inc. Hoffenmer Inc. is a national U.S. DOT compliance agency known for its innovative and fast-paced environment. We are a people-focused company that invests in employee growth and development while continuing to expand nationwide. Hoffenmer Inc. is seeking a detail-oriented Processor to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with data, and takes pride in accuracy and efficiency. As a Processor, you will play a critical role in ensuring client documentation is accurate, complete, and submitted on time to the appropriate agencies.

Reporting to: Processing Supervisors

Responsibilities:

Process client data and documentation with a high level of accuracy
Review submissions for errors, missing information, and inconsistencies
Ensure all filings are completed correctly and submitted to federal and state agencies
Communicate with clients to resolve issues in a timely and professional manner
Maintain accurate records and documentation throughout the process
Manage multiple tasks and deadlines in a fast-paced environment
Collaborate with team members while maintaining strong individual performance
Identify and troubleshoot processing issues proactively
Communicate with state and Federal entities

Requirements:

High school diploma or equivalent required 1+ year of customer service, data entry, or processing experience 1+ year of IFTA / IRP experience (required)
Strong attention to detail and accuracy
Excellent verbal and written communication skills
Ability to multitask and stay organized under pressure
Strong problem-solving skills with a proactive mindset
Proficiency in Microsoft Office (Excel, Word, Outlook)
Typing speed of 50+ WPMPreferred Qualifications
Experience in high-volume processing or administrative roles
Familiarity with compliance, permits, or regulatory environments
Bilingual skills are a strong plus (Spanish, Portuguese, Polish, etc.)Data entry experience preferred Pay Benefits and Tools $22 / per hour
Paid lunch break + complimentary lunches Modern office environment
Relaxing break room with movie theatre setup Health benefits (medical, dental and vision) post 90 daysPTO, Vacation, Sick time and 8 paid holidays
Company outings and activities

Perks: Our office offers a modern setup and lots of perks such as great coffee and espresso, daily bakery-style breakfast goods, paid lunchtime and lunch incentive. We believe in rewarding our high performers with weekly commission (on top of your guaranteed base salary) and quarterly bonuses, and team trips to exotic destinations like Miami, Mexico, etc. We expect our customer representatives to perform at a high standard, but above all, we believe in giving back to our team. Your hard work will never be unnoticed or unrewarded at our company.

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