Regional Leader
quick quack car washKapolei (HI)
About the role
Job Description: Job Description
Job Summary:
The Regional Leader will be responsible for managing the operation of Quick Quack Car Wash locations within a region. They will lead and motivate the leadership team to provide a great customer experience while holding each leader accountable for the operation of each assigned location.
Essential Duties and Responsibilities:
- Ensures that each customer receives outstanding service by providing a friendly environment at each location
- Oversees the productivity and performance of multiple car wash locations within a region.
- Ensures compliance with all policies and procedures through regular meetings and trainings of Store Leaders.
- Sets goals and objectives for Store Leaders.
- Drives to multiple store locations within a day; performs frequent audits of locations.
- Handles discipline and termination of Store Leaders as needed and in accordance with policy.
- Monitors and assists each location with work progress.
- Plans and implements procedures to maximize operating efficiency.
- Coordinates and follows financial budget.
- Sets and monitors achievement of regional goals.
- Evaluates the performance of each Store Leader and provide timely constructive feedback.
- Maintains awareness and trains Store Leaders on services provided by Quick Quack Carwash and gives updates as necessary.
- Ensures each location is following the safety procedures provided by Quick Quack Carwash.
- Ensures each location is clean and well maintained.
- Ensures each location is handling vehicle damage claims in an appropriate manner.
- Works in and develops a team environment.
- Performs other duties as assigned.
Qualifications and Requirements:
- Strong leadership and communication skills.
- Ability to delegate tasks and responsibilities.
- 4-5 years of managerial experience, multi-unit experience preferred
- High school diploma or equivalent, bachelor’s degree preferred
- Excellent customer service skills.
- Must be able to read, count, and write accurately
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards
- Must be able to lift up to 15 pounds at times.
- If you are tasked to drive as a part of this role, then it is required that you have a clean driving record and a current Driver's License that is not suspended or expired. Work Environment and Physical Demands: • Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Vision insuranceEEO-1 Category: First/Mid-Level Officials and Managers.
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