Salesforce Forward Deployed Engineer Lead (Agentforce)
accentureAlbany (NY)
Salesforce Forward Deployed Engineer Lead (Agentforce)
Posted today
accentureAlbany (NY)
SENIORITY
Manager
About the role
Overview:
You guide clients in accelerating Agentic AI adoption using Salesforce Agentforce and Data Cloud. You combine deep Salesforce expertise, business process know-how, and hands-on AI delivery to translate challenges into scalable, production-ready solutions. You lead client conversations, shape intelligent workflows, and drive measurable business outcomes. You mentor teams and contribute to reusable delivery assets, shaping AI-enabled transformations at scale. This role sits at the intersection of strategy, design, and delivery in Accenture’s Salesforce practice. Compensation / Benefits medical, dental, vision life insurance long-term disability coverage 401(k) plan bonus opportunities paid holidays and paid time off
Responsibilities:
Partner with stakeholders to identify and prioritize Agentforce use cases Lead discovery workshops to map processes, pain points, and automation opportunities Translate requirements into agentic workflows, designs, and roadmaps Design, configure, and deploy Agentforce solutions with agents, topics, and orchestration workflows Leverage Flow, Apex, APIs, and platform capabilities for agent actions Develop rapid prototypes and proofs of concept to demonstrate value Collaborate with architects and developers on complex integrations and solution architecture Lead Agile delivery, backlog prioritization, and sprint planning Coordinate cross-functional teams and establish testing, monitoring, and continuous improvement Define KPIs for agent effectiveness and help scale successful solutions enterprise-wide
Key requirements:
4+ years Salesforce implementation experience 3+ years leading client discovery, requirements gathering, and delivery 3+ years experience with Salesforce Flow, APIs, and enterprise integrations 1+ year hands-on Agentforce configuration and agent-building; familiarity with Data Cloud / Data 360 1+ year designing and demonstrating at least one end-to-end Agentforce use case Bachelor’s degree or equivalent work experience (12+ years; Associate degree with 6+ years) Executive communication Stakeholder management Mentorship Salesforce Agentforce Salesforce Data Cloud / Data 360 Salesforce Flow
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