Casino Guest Services Specialist - Cash, Rewards & Promotions

Posted today

priority dispatchBrooklyn (NY)

Gambling Service Workers, All Other Casinos (except Casino Hotels)

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About the role

Lucky Dog Casino in Shelton, WA is seeking a Casino Service Representative 1 to assist guests with gaming transactions, tickets, and promotions. You will contribute to a secure, friendly gaming environment and ensure accurate cash handling with adherence to SOPs. The role emphasizes guest service, documentation, and engagement with marketing programs while maintaining professionalism in a busy casino setting.

Before you apply

Applying takes about a minute. These four things decide how fast it moves after that.

Your profile is current

It's what we read first. Occupations, seniority and locations matter more than a long history.

Two examples you can talk through

Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.

A number in mind

What you're on now and what would make you move. We negotiate better when we know both.

Your notice period

Employers plan around it, and it's the question that stalls offers most often.

Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.