Director of Rooms - Lead Guest Experience & Hotel Ops
caption by hyatt hillsboroHillsboro (IL)
Director of Rooms - Lead Guest Experience & Hotel Ops
Posted yesterday
caption by hyatt hillsboroHillsboro (IL)
SENIORITY
Mid
About the role
The Director of Rooms at Caption by Hyatt Hillsboro oversees daily hotel operations, coordinating with department heads to implement policies and deliver exceptional guest experiences. You will represent the hotel leadership and assist the General Manager with administrative duties. Key duties include interviewing and hiring staff, resolving guest concerns, assigning duties to department heads, and stepping in for the General Manager when needed.
Before you apply
Applying takes about a minute. These four things decide how fast it moves after that.
Your profile is current
It's what we read first. Occupations, seniority and locations matter more than a long history.
Two examples you can talk through
Not a portfolio — just two pieces of work where you can explain the decisions and what you'd change.
A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
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