Social Work Program Supervisor
$72k - $78k
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Posted today
SENIORITY
Lead
SALARY
$72k - $78k
About the role
- Group Facilitation & Individual Support (40%)Design and conduct engaging and evidence-based small group sessions focused on mental health topics, well-being promotion, and self-management strategies
- Facilitate open and supportive group discussions, fostering a safe and respectful environment for participants to share their experiences
- Adapt session content to meet the specific needs and interests of the group
- Provide individual support and counseling participants, including those with disabilities, as needed
- Develop and oversee individualized service plans addressing mental health concerns, barriers to participation, youth development, and career goals
- Conduct participant screenings and assessments to identify eligibility barriers, supportive service needs, strengths, and areas for growth
- Utilize evidence-based practices, including trauma-informed care, to provide effective interventions
- Stay up-to-date on current mental health research and best practices
- Maintain accurate and confidential client records
- Ensure compliance with all organization and agency policies and procedures
- Collaboration and Program Development (35%)Collaborate with the program team to ensure a cohesive and effective approach to mental health services
- Collaborate with Outreach & Retention to organize intake schedule and support program enrollment
- Collaborate with Case Managers to manage case management assessments and supportive services for all program participants
- Oversee implementation of the Mental Health Crisis Navigation Plan, including crisis response protocols, referrals, and an updated network of mental health service providers
- Co-lead case conferences to address service delivery to participants across all program areas
- Facilitate team refresher trainings about best practices when working with participants of various disabilities as needed
- Manage Access-VR referrals and documentation to ensure eligible participants with disabilities can access employment support services
- Participate in program development and evaluation activities to improve service delivery
- Collaborate with program staff to develop equitable solutions that identify and implement appropriate participant accommodations across recruitment, occupational training, job development, and retention services
- Staff Supervision and Development (25%)Supervise, coach, and support case managers and social work interns, providing regular guidance, feedback, and professional development
- Establish performance expectations, conduct regular check-ins, and complete staff performance assessments and evaluations
- Coach wellness team on the delivery of case management and mental and emotional well-being support services offered to participants through the program
- Assign and monitor caseloads, ensuring an equitable distribution of work and timely delivery of participant services
- Provide guidance on complex participant cases, including escalations, crisis situations, and appropriate referrals
- Monitor the accuracy, timeliness, and completeness of case management documentation and progress notes to ensure quality and compliance with program requirements
- The Skills & Experience You Have: Current New York State licensure as a Licensed Clinical Social Worker (LCSW), Licensed Master Social Worker (LMSW), or Licensed Mental Health Counselor (LMHC)
- At least four (4) years of relevant experience in mental health counseling or supportive services, including experience supervising or providing guidance to staff or interns
- Strong understanding of evidence-based practices in mental health for group therapy and individual counseling, including trauma-informed care
- Strong facilitation skills with the ability to create an engaging, interactive, and inclusive group environment, especially during group sessions
- Experience working with young adults, particularly out-of-school, out-of-work youth, and supporting participants facing barriers to education, employment, and well-being
- Proficient in Google Workspace [Drive, Calendar, Sheets, Docs, Hangouts and Mail] and experience with tools such as Zoom and Salesforce
- Experience and passion for inclusion and working effectively with a diverse group of people
- The Qualities & Alignment You Have: Eligible to work in the U.S.Bilingualism (English and Spanish) is a plus
- Seminar in Field Instruction (SIFI) certification or willingness to obtain certification preferred
- Alignment with Reel Works' mission and core values [Growth, Accountability, Community, Self-expression, Equity, and Impact]Effective communication, interpersonal skills, and active listening skills, with the ability to build rapport with participants from diverse backgrounds
- Effective organizational, leadership, and time management skills with the ability to multitask, prioritize workload, and delegate effectively
- Personable, approachable, and demonstrates comfort in a people-focused role and experience in a team-based work environment
- Strong judgment & decision-making ability for analyzing problems and developing effective, viable solutions that drive the effectiveness of the team and the organization as a whole
- High degree of integrity, reliability and trustworthiness and can maintain a high level of professionalism
Before you apply
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A number in mind
What you're on now and what would make you move. We negotiate better when we know both.
Your notice period
Employers plan around it, and it's the question that stalls offers most often.
Once you apply, someone reads it and calls you before anything reaches the employer — usually within two working days.
